Costumer support (L-1)

Are you looking for an opportunity to become a communication master and help people solve complex issues? We're waiting for you to join our friendly team in the heart of Kyiv, where every day is a chance to grow professionally and utilize your resilience to turn challenges into customer satisfaction!

We're seeking tireless optimists ready to work with sometimes dissatisfied clients, providing first-level technical support. Your ability to remain calm and professional in stressful situations, along with your dedication to delivering the best service, will make you the perfect candidate for our team.

What are you working on?

• Genres: Casino

For which tasks (responsibilities)?

Handling inbound and outbound calls from clients. Providing information about company services and products. Resolving clients' issues and conflicts in a professional and efficient manner. Maintaining documentation of client inquiries and resolutions. Collaborating with other company departments to address clients' complex issues. Requirements:

Excellent communication skills and ability to work in a team. Experience in a call center or similar field is advantageous. Proficiency in French and Ukrainian languages at a conversational level for communication with international clients. Knowledge of English is a plus. Conditions:

Rotating work schedule of 3/2, including evening shifts from 13:00 to 21:00 and night shifts from 18:00 to 02:00, flexible shifts with the option to choose. Competitive salary. Paid training and internship for a confident start. Comfortable office environment or remote work option. Social packages and corporate events for team spirit. If you're looking for more than just a job but a place where your skills and dedication are valued, send your resume right away!